Contacting the Ticket Office: The Ticket Office is located in the Plaza, outside of the Ticketmaster gate at the north end of the stadium. The Gillette Stadium Ticket Office is open on event days only and will open with parking lots. Please email [email protected] for assistance.
Gillette Stadium provides wheelchair and companion seating with enhanced sight lines on every level of the stadium and at all price points. Accessible seating options can be purchased by calling the Gillette Stadium Ticket Office at (508) 384-9191 / MassRelay (800) 439-2370 when tickets go on sale to the public or during a presale if you have a valid presale code. For most events, accessible seating options can also be purchased directly through Ticketmaster.com by toggling the Accessibility button under the filter tool. A person with a disability or third party buying on his/her/their behalf are able to purchase as many tickets as allowed within the event ticket limit. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Patrons who acquire valid tickets for Patriots, Revolution, and all other events/games at Gillette Stadium and need to be relocated to a designated wheelchair and companion seating area are required to exchange tickets through the Gillette Stadium Ticket Office by calling (508) 384-9191 / MassRelay (800) 439-2370. Please be advised that such exchanges and relocations are subject to wheelchair & companion seat availability and are accommodated on a first-come, first-serve basis with a maximum of (1) accessible ticket and (1) companion ticket.
Patriots: All guests in attendance at Patriots home games require a ticket to gain entry into the stadium, regardless of age.
Revolution: For Revolution matches, children ages two (2) and under do not require a ticket. However, all other guests do.
Other Events: The policy for all other stadium events will vary. Please review the Event Guide for details regarding the specific event you are interested in attending.
Every year, millions of fans throughout the country purchase counterfeit tickets that are not valid and will not allow entry into a venue. Gillette Stadium takes a proactive stance by educating the general public about counterfeit tickets.
Gillette Stadium, the New England Patriots, and the New England Revolution do not endorse or condone the reselling of tickets to any Gillette Stadium events. Any unlicensed person reselling tickets by any method, and any licensed person reselling tickets on an auction website or in violation or applicable law, is subject to loss of ticket privileges. Use of tickets for advertising and promotional purposes (including contests and sweepstakes) is prohibited. Gillette Stadium, the New England Patriots and the New England Revolution are not responsible for, and may not honor, tickets sold in violation of applicable law, or stolen, lost, or counterfeit tickets.
Where should I purchase tickets? Ticketmaster is the official ticket vendor for all Gillette Stadium events. All individual Patriots and Revolution game tickets are sold online through Ticketmaster or by calling Ticketmaster at (800) 745-3000. The Gillette Stadium Ticket Office does not conduct any sales over the phone. The Gillette Stadium Ticket Office does not sell tickets directly on the day of the general public sale. Any tickets remaining from the general public on-sale will be sold through Ticketmaster or in person at the Gillette Stadium Ticket Office during our normal business hours.
List of Authorized Sites:
For more information on Patriots tickets, please visit https://www.patriots.com/tickets/nfl-ticketing-network.
Buyer Beware: If you are not purchasing tickets through an authorized seller, make sure it’s from a website/person(s) you trust. Brokers create websites/URLs similar to authorized websites to make you feel as if you are purchasing from an authorized vendor. Do NOT post pictures of your tickets on social media. Brokers will use them to create counterfeit tickets. Make sure that you read the terms and conditions of each secondary market website prior to purchasing tickets. Many secondary market websites do NOT offer refunds for invalid tickets.
How to spot a counterfeit ticket All tickets purchased through secondary markets are at risk of being invalid counterfeit tickets. All secondary market vendors have produced invalid counterfeit tickets that have been rejected at our stadium. The Gillette Stadium Ticket Office is unable to confirm the validity of tickets prior to entry into the stadium on the specific event date.
What happens if my ticket does not scan? If your ticket(s) do not scan at the gate, please see a customer service representative located at the Ticket Office. These representatives will be able to offer an explanation regarding your ticket(s). If your ticket(s) don’t scan and they are brought to our office, the invalid ticket(s) will be confiscated. A photo copy of the ticket(s) will be given to the guest for their records. On game day, the Gillette Stadium Ticket Office offers each guest the ability to file a police report with a police officer. If there are any tickets for sale, guests are welcome to enter the sales line for a chance to purchase valid tickets sold at face value. The Gillette Stadium Ticket Office does not provide any scan reports for any event at our stadium.
Patriots: There are currently no group tickets available for Patriots home games. For more information about Premium Seating options, call (508) 384-4370 or email [email protected].
Revolution: There are a variety of group ticket options for Revolution home matches. For more information about Revolution Group Packages, contact the Revolution at 1.877.GET.REVS or email [email protected]. Additionally, you may visit revolutionsoccer.net/tickets/group-tickets.
Patriots Tickets: We only accept Visa. Visa is a proud sponsor of the six-time World Champion New England Patriots.
Revolution/Concerts/Other Events: Visa, MasterCard, and American Express are accepted.
Patriots: The majority of Gillette Stadium is occupied by New England Patriots Season Ticket Members. As such, there are no seat upgrades available for Patriots home games.
Revolution: To purchase New England Revolution Seat Upgrades download the Gillette Stadium App on an iPhone or Android device and select the Seat Upgrade button in the tickets menu. Select an upcoming game and register using your mobile phone number and email address. Once Upgrades become available, we will text you. For more information, visit www.revolutionsoccer.net/matchday/seat-upgrades.
The Ticket Office is located in the Enel Plaza, outside of the Ticketmaster gate at the north end of the stadium. The Gillette Stadium Ticket Office is open on event days only and will open with parking lots. Please email [email protected] for assistance.