Meeting the needs of all our patrons at Gillette Stadium is an ongoing commitment. In our quest to continually improve stadium accessibility, we ask that you contact us with your comments, questions and/or suggestions:
ATTN: ADA Coordinator Guest Services
One Patriot Place
Foxborough, MA 02035-1388
Phone: (508) 384-9191 / MassRelay (800) 439-2370
Please note: Gillette Stadium reserves the right to take appropriate action including, but not limited to, relocation, ejection, and season ticket revocation for wheelchair/companion ticket fraud. Wheelchair and companion ticket fraud includes, but is not limited to, misrepresentation of a disability for the purpose of obtaining wheelchair and companion seating.
Season ticket sales for Gillette Stadium accessible seating areas shall go on sale at the same time as season ticket sales for customers without disabilities and in a manner which affords full and equal accessibility to wheelchair users and their companions. Wheelchair users and their companions shall be afforded a choice of seating locations dispersed from among all the wheelchair/companion stadium locations.
For each ticket for a wheelchair space purchased by a person with a disability or third party buying on his/her behalf, three (3) additional tickets may be purchased. Only one (1) seat must be immediately adjacent to the wheelchair space. The two (2) other companion seats will also be adjacent to the wheelchair seating space, subject to availability. If additional companion seats are not available in an adjacent manner, they will be located in a nearby location;