Gillette Stadium Home

General Security Protocol

Please click on the following links below for more information about Gillette Stadium's general Security Protocol:


 IMPORTANT: Please click here for security information specific to Patriots games.
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Ticket Policies

All guests, unless otherwise noted by a specific event, require a ticket to gain entry to the stadium.
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Patron Screening

All guests, including children, must consent to a search of their person and anything they are carrying.
Failure to consent to such search will result in denial of entry into the stadium.
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Prohibited Items (may be subject to change per event)

NOTE: Please click here for information specific to Patriots games.
  • Bags of any kind except gallon sized clear freezer bags or authorized clear bags measuring 12" x 12" x 6" and women's wristlets or handheld wallets not to exceed 8" x 5" x 2.
  • Unmanned Aircraft Systems
  • Remotely Controlled Model Aircraft
  • Selfie sticks
  • GoPro Cameras and Video Cameras
  • Battery Operated Heated Jackets
  • Any type of portable chair or seat, other than those approved for persons with accessibility issues
  • Tripods or monopods
  • Flag poles over 2 feet in length
  • Weapons of any kind, including pocket/utility knives
  • Food or beverages
  • Illegal drugs and substances
  • Coolers or containers, including cans and bottles
  • Umbrellas
  • Fireworks, pyrotechnics, flares
  • Laser pointers
  • Animals, other than service dogs assisting those with disabilities
  • Strollers or baby seats
  • Segways
  • Noisemakers, bullhorns, air horns, vuvuzelas
  • Helium balloons, beach balls
  • Lacrosse balls
  • Any alcoholic beverages
  • Food or beverages [unless the individual is in possession of a letter signed by Kelly Way, Director of Operations, TeamOps LLC]
  • Folding and/or standalone chairs
  • Seat Cushions
  • Hover Boards
  • Kegs

Stadium management reserves the right to deem any other item inappropriate.

No prohibited items will be accepted at the stadium gates for safekeeping. Please leave all prohibited items secured in your vehicle.

Please note: cameras with detachable lenses and professional cameras are not permitted at Gillette Stadium concerts. Prohibited items may vary by concert and are at the discretion of each tour.

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Acceptable Items* (may be subject to change per event)

NOTE: Please click here for information specific to Patriots games.
  • Bags: Only gallon sized clear freezer bags, authorized clear bags measuring 12" x 12" x 6", women's wristlets or handheld wallets not to exceed 8" x 5" x 2", and clear plastic bags carrying only purchases made at the stadium ProShop.
  • Electrical items, such as small transistor radios, small TV monitors, audio recording equipment, cell phones, etc.
  • Binoculars
  • Flags with poles under 2 feet in length
  • Cameras: Still cameras are allowed. Detachable lenses on still cameras may be detached during inspection at all events and cameras with detachable lenses and professional cameras are not permitted at Gillette Stadium concerts.
*All acceptable items will be checked by security to ensure they are what they appear to be.
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Banner Policy

Stadium management reserves the right to approve all banners.

Banners and flags may be prohibited due to space availability, banner or flag size, interference with other fans or message content.
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Medical Supplies or Dietary Considerations

Please submit an email at least 48 hours before an event requesting permission to bring in medical supplies or for special dietary needs to Kelly Way at

You will hear back within 48 hours of sending your email.
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Fan Code of Conduct

Welcome to Gillette Stadium. We are committed to creating a safe, comfortable and enjoyable experience for patrons of all ages. We are proud to present a Code of Conduct designed to enhance the experience of all our guests.

Patrons are responsible for their conduct and for the conduct of their guests. In particular, patrons and their guests are prohibited from the following:

  • Exhibiting behavior that is unruly, disruptive, irresponsible or illegal in nature.
  • Using foul or abusive language or making obscene gestures.
  • Interfering with the enjoyment of others, any ongoing event or business activity.
  • Engaging in public drunkenness.
  • Verbally or physically harassing any of our guests, other patrons or staff.
  • Engaging in any solicitation.
  • Smoking in areas other than those designated as “smoking areas.”
  • Violating the terms of any applicable admission ticket policy, license or related laws.
  • Failing to follow instructions of security personnel or law enforcement.

Patrons and their guests who violate these provisions will be ejected without refund and also may lose ticket privileges for future events. We thank you for adhering to our Code of Conduct.

Text 78247 to report all incidents anonymously
(Message and data rates may apply)

While at Gillette Stadium on an event day, you may anonymously notify us of breaches of the Code of Conduct by sending a text message to 78247 (Message and data rates may apply). For conduct and behavioral related matters, please type the word “Conduct” first followed by all relevant details. All text messages to this service are recorded and audited.

Any misuse of this service will result in the sender’s number being blocked from future use. Further, we will work with the service provider to follow-up on such misuse.

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Security Assistance During an Event

If you require assistance during an event please send security operations an anonymous text at (508)928-3838 or text the word CONDUCT to 78247. (Message and data rates may apply)

Stadium security believes all patrons should have a fun and safe visit to Gillette Stadium. Please make security aware of any and all issues so they can be solved in a timely and professional manner.
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Lost & Found

Any lost items that were turned in during an event may be found at the Guest Service booths located on the 100- and 300-level concourses midfield/ 50-yard line.

Items not claimed during or immediately following an event are brought to Security Command (508)-384-4259.
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Letters of Disinvite

Guests who abuse stadium policies may be subject to a letter of disinvite. For questions related to issued letters please contact Kelly Way at

Please click here for information regarding the Fan Conduct Class.

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Designated Driver Program

Be a HERO, Be a Designated Driver at Gillette Stadium. Fans can pledge to stay sober and ensure a safe ride home for their friends and family. Visit the Patriots Designated Driver page or the Revolution Designated Driver page to learn more about the program.
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