A

For a complete list of what is and is not allowed inside the stadium, please visit our Bag Policy page.
Please visit our Accessible Services page to learn about Accessible Parking or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
Please visit our Accessible Services page to learn about Accessible Seating and Relocation or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
The stadium mailing address is: Gillette Stadium One Patriot Place, Foxborough, MA 02035-1388. The main stadium phone number is (508) 543-8200.
Please review our complete Alcohol Policy on our Stadium Safety page.
Pets are not allowed at Gillette Stadium. For information regarding service animals, please review our Accessible Services page or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
Please visit our Accessible Services page to learn about the stadium’s Assistive Listening System or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
Bank of America ATMs are located on the concourses behind sections 109, 123,132,141, 309 and 330. Additionally, ATMs are located outside of the ProShop and Ticket Office. At Patriot Place, ATMs are located inside the elevator lobby (on the upper level), by Red Robin in north retail, and next to Christmas Tree Shops in south retail.

B

Located on the west side of the Main Concourse at section 131, inside the First Aid station, Gillette Stadium offers a baby-changing station, as well as several nursing stations. The stadium also provides family restrooms along both concourses.
Please review the stadium’s Bag Policy page, which includes a complete listing of our acceptable and prohibited items.
For a complete list of what is and is not allowed inside the stadium, please visit our Bag Policy page.
Our Code of Conduct can be found on our Stadium Safety page. If you require security assistance or want to report inappropriate fan behavior, please text the word CONDUCT to 78247 or send a text to (508) 928-3838.
For a complete list of what is and is not allowed inside the stadium, please visit our Bag Policy page.
Please review our Parking page for details regarding bus, limo and RV parking.

C

For a complete list of what is and is not allowed inside the stadium, please visit our Bag Policy page.
Patriots: All guests in attendance at Patriots home games require a ticket to gain entry into the stadium, regardless of age.

Revolution: For Revolution matches, children ages two (2) and under do not require a ticket, however all other guests do.

Other Events: The policy for all other stadium events will vary, please review the Event Guide for details regarding the specific event you are interested in attending.
Please visit our Accessible Services page to learn about the stadium’s Closed Captioning system or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
For information regarding Putnam Club Membership or Dell Technologies Suite Levels, please contact our VIP Sales team at 508-384-4370 or vipsales@patriots.com.
Our Code of Conduct can be found on our Stadium Safety page. If you require security assistance or want to report inappropriate fan behavior, please text the word CONDUCT to 78247 or send a text to (508) 928-3838.
Here at Gillette Stadium we strive to deliver exceptional customer service. If you have feedback or a concern, please do not hesitate to email us at customerservice@gillettestadium.com. While at the stadium, please visit one of our Guest Services booths located at midfield on both the east and west sides of the Main Concourse (and Upper Concourse when open).
For Patriots games, only cash or Visa is accepted. Visa is a proud sponsor of the five time World Champion New England Patriots. For all other events, the stadium accepts Visa, MasterCard, American Express, and cash.
Here at Gillette Stadium we strive to deliver exceptional customer service. If you have feedback or a concern, please do not hesitate to email us at customerservice@gillettestadium.com. While at the stadium, please visit one of our Guest Services booths located at midfield on both the east and west sides of the Main Concourse (and Upper Concourse when open).

D

At Patriots and Revolution games, guests wishing to participate in our Designated Driver Program should visit one of the stand-alone branded booths located inside the stadium gates, or one of the Guest Service booths located at midfield on both the east and west sides of the Main and Upper Concourses. As a Designated Driver you will receive one free soda in the stadium and free soda at Patriot Place restaurants in addition to other potential prizes.
Please review our Getting Here section.
Please visit our Accessible Services page to learn about Accessible (Disabled) Parking or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
Our Code of Conduct can be found on our Stadium Safety page. If you require security assistance or want to report inappropriate fan behavior, please text the word CONDUCT to 78247 or send a text to (508) 928-3838.

E

Please visit our Accessible Services page to learn about elevators that can be used for guests with mobility concerns or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
Gillette Stadium offers one (1) escalator at each of the four (4) club entrances (E1, E4, W1, W4) that patrons with Putnam Club or Dell Technologies Suite Levels tickets may use on event day.

F

Patriots: All public restrooms are accessible to guests with disabilities. Family restrooms are located on the concourse behind sections 140, 203, 217, 224, 237, 304, 314, 326 and 336. Two family restrooms are also available in both the east and west Putnam Clubs.

Revolution: All public restrooms are accessible to guests with disabilities. Family restrooms are located on the concourse behind section 140, within the First Aid stations at midfield on both the east and west sidelines, and two within the east Putnam Club.

Concerts: All public restrooms are accessible to guests with disabilities. Family restrooms are located within the First Aid stations at midfield on both the east and west sides of the Main Concourse (and Upper Concourse when open). Two family restrooms are also available in both the east and west Putnam Clubs. For concerts, the remaining family bathrooms are not open due to security issues.
First Aid stations are located at midfield on both the east and west sides of the Main Concourse (and Upper Concourse when open).

There is also a First Aid station in Parking Lot 51 (west side of Route 1) for most events when the P10 and P11 parking operations are open.

G

Patriots: Club, Suite and Optum Field Lounge access is three (3) hours before kickoff. All other gates open two (2) hours before kickoff.

Revolution: Stadium gates open one (1) hour before kickoff. Season Member gates open one (1) hour and fifteen (15) minutes before kickoff.

Concerts/Other Stadium Events: Gate opening times will vary per event. Please review the Event Guide for the specific event you are interested in attending. Or, follow us on Twitter at twitter.com/GilletteStadium for up-to-date information on any given stadium event.
The stadium offers gluten free rolls, pizza and beer. Visit Stadium Pizza at sections 103, 105, 116, 126, 137 or 139. The Italian Sausage stands at sections 104, 111, 118, 127, 134, 303, and 325. Or, Sideline Favorites at sections 306, 313, 329, or 335. For Gluten Free Pizza and Beer, visit the Market Fresh Deli at 113 and 129. Note: open concession stands will vary per event.
Patriots: There are currently no group tickets available for Patriots home games. For more information about Premium Seating options, call (508) 384-4370 or email vipsales@patriots.com.

Revolution: There are a variety of group ticket options for Revolution home matches. For more information about Revolution Group Packages, contact the Revolution at 1.877.GET.REVS or email cs@revolutionsoccer.net. Additionally, you may visit revolutionsoccer.net/tickets/group-tickets.
Here at Gillette Stadium we strive to deliver exceptional customer service. If you have feedback or a concern, please do not hesitate to email us at customerservice@gillettestadium.com. Or, while at the stadium, please visit one of our Guest Services booths located at midfield on both the east and west sides of the Main Concourse (and Upper Concourse when open).

H

Visit The Hall at Patriot Place presented by Raytheon, which is located in the NRG Plaza directly across from the Gillette Stadium Ticket Office and adjacent to the ProShop.
If you are interested in hosting an event at Gillette Stadium please visit our Host Your Event page or call (508) 384-4378.

I

Please visit our Accessible Services page to learn more or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.

K

The stadium offers Kosher hot dogs. Visit the Italian Sausage concession stands at sections 104, 111, 118, 127, 134, 303, and 325.

Note: open concession stands will vary per event.

L

Any lost items that are turned in during an event may be found at the Guest Service booths located at midfield on both the east and west sides of the Main Concourse (and Upper Concourse when open). Items not claimed during or immediately following an event will be brought to Security Command. For lost items, please call (508) 384-4259 or teamops@gillettestadium.com.
Missing children should be reported to the nearest stadium staff member. We recommend that families with small children participate in our Tag-A-Kid program. This will allow Gillette Stadium personnel to know the exact location of the child’s seat. Please register your children at one of our Guest Services booths located at midfield on both the east and west sides of the Main Concourse (and Upper Concourse when open). The program is FREE and the child will receive a wristband with his/her seat location on it.
One of the best ways to assure against lost or stolen tickets is to utilize mobile ticketing via the Gillette Stadium app.

Patriots Season Ticket Members: Only the season ticket holder of record, with proper identification (driver’s license, passport, or State Identification card) can obtain the replacement ticket(s). On any ticket replacement, a $15 non-refundable processing fee will be charged at the time of replacement. If tickets are stolen, a police report must be filed with the agency having jurisdiction where the theft occurred. A copy of the police report must be presented to the Gillette Stadium Ticket Office prior to replacement ticket(s) being issued.

Revolution Season Ticket Members: Only the season ticket holder of record, with proper identification (driver’s license, passport, or State Identification card) can obtain the replacement ticket(s). If tickets are stolen, a police report must be filed with the agency having jurisdiction where the theft occurred. A copy of the police report must be presented to the Gillette Stadium Ticket Office prior to replacement ticket(s) being issued.

Concerts/Other Events: If you lost your ticket (or believe it has been stolen) to a Gillette Stadium event, you must return to the original point of sale (e.g., Ticketmaster) as only the originator of the sale will be able to assist you.

M

Patriots: Mobile ticketing is enabled for Patriots home games for Patriots Season Ticket Members and those who purchased tickets directly through Ticketmaster, the New England Patriots, or their agents. Mobile tickets can be scanned through the Gillette Stadium app on iPhone and Android devices.

Revolution: Mobile ticketing for Season Members and Multi-Game Package Holders at Revolution home matches is enabled via the Revolution Account Manager. Mobile ticketing is also enabled for guests who have purchased tickets on www.ticketmaster.com as well.

Concerts: Not all concerts at Gillette Stadium accept mobile tickets. We recommend you always check the respective Event Guide.

For Gillette Stadium concerts that do accept mobile tickets, it is enabled for tickets purchased directly through Ticketmaster, Gillette Stadium, or their agents. Mobile tickets can be scanned through the Gillette Stadium app on iPhone and Android devices.

N

Located on the west side of the Main Concourse at section 131, inside the First Aid station, Gillette Stadium offers nursing mothers a private room exclusively for them to nurse or pump during any ticketed event at the stadium. The room features three separate privacy pods to accommodate up to three nursing mothers at any given time. Each pod is separated by dividers and includes a comfortable swivel chair, a power outlet, side table and supplies. Additionally, a baby-changing station is located within close proximity.

O

Outside food and beverages are not permitted in the stadium.

If you have a medical or dietary concern, please email teamops@gillettestadium.com at least 48 hours prior to the event requesting special permission.

You will hear back from us within 48 hours of sending your email.

P

To answer all your stadium parking questions, please visit our Parking page.
Adjacent to Gillette Stadium, Patriot Place features more than 1.3 million square feet of shopping, dining and entertainment.

Dine at one of 19 signature restaurants including CBS Scene Restaurant, Davio’s Northern Italian Steakhouse, Skipjack’s, Tavolino, Toby Keith’s I Love This Bar & Grill, Bar Louie, and family favorites like Red Robin, Five Guys Burgers, Moe’s Southwest Grill and Olive Garden. Head over and try one of our scrumptious gourmet desserts from Cupcake Charlie’s, Godiva Chocolates, or Menchie’s Frozen Yogurt.

Shop favorite retailers like A. C. Moore, ALEX AND ANI, Victoria’s Secret, Olympia Sports – Under Armour, Whiting & Davis, Express, Charming Charlie, and the region’s only Bass Pro Shops. Experience the area’s largest Trader Joe’s, or get your beauty fix at Ulta Beauty conveniently located in our South Marketplace.

Want more? Rock out at the retro-style bowling alley, Splitsville Luxury Lanes featuring live entertainment by Howl at the Moon. Take in a state-of-the-art movie-going experience at the fourteen-screen Showcase Cinema De Lux. Or, catch a world class performance by top artists in live music and comedy at Showcase Live.
Pets are not allowed at Gillette Stadium. For information regarding service animals, please review our Accessible Services page or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
For a complete list of what is and is not allowed inside the stadium, please visit our Bag Policy page.
The official Patriots and Revolution team store, the ProShop, is located in the NRG Plaza outside the Patriot Place Gate in the northeast corner of the stadium.
Telephones including Public TLIs/TTYs are located on the Main Concourse at section 135.
Please visit our Transportation page for public and other transportation options to the stadium.
Patriots: All individual game tickets for the New England Patriots are sold online through Ticketmaster.

Revolution: All Revolution tickets can be purchased online at www.revolutionsoccer.net/tickets or by calling 1.877.GET.REVS.

Concerts/Other Events: All tickets for Gillette Stadium events are sold directly through Ticketmaster.

For current event on-sale information, review our Upcoming Events page.

R

Please visit our Accessible Services page to learn more or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
There is no stadium re-entry at Patriots and Revolution games. However, re-entry policies for other events may vary. To learn more, we always recommend that you review the Event Guide for the specific event you plan to attend.

For all stadium events, there is no parking lot re-entry nor are refunds granted.
Please visit our Accessible Services page to learn more about seat relocation or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
Patriots: All public restrooms are accessible to guests with disabilities. Family restrooms are located on the concourse behind sections 140, 203, 217, 224, 237, 304, 314, 326 and 336. Two family restrooms are also available in both the east and west Putnam Clubs.

Revolution: All public restrooms are accessible to guests with disabilities. Family restrooms are located on the concourse behind section 140, within the First Aid stations at midfield on both the east and west sidelines, and two within the east Putnam Club.

Concerts: All public restrooms are accessible to guests with disabilities. Family restrooms are located within the First Aid stations at midfield on both the east and west sides of the Main Concourse (and Upper Concourse when open). Two family restrooms are also available in both the east and west Putnam Clubs. For concerts, the remaining family bathrooms are not open due to security issues.

S

Review Upcoming Events for an up-to-date schedule of stadium events.
Through our Name in Lights program you can submit a special message to be displayed on the HD corner boards during a Patriots home game. All proceeds benefit the New England Patriots Charitable Foundation. Visit www.patriots.com/community/outreach for more information.
Patriots: The Patriots have been sold out since 1994. The Patriots Season Ticket Wait List was created to give fans the opportunity to be first in line to purchase season tickets as they become available and to receive other Wait List amenities. For more information about “The List,” visit www.patriots.com/thelist.

Revolution: The Revolution offer a variety of affordable and exciting Season Membership options. For more information about Revolution Season Memberships, visit www.revolutionsoccer.net/memberships.
Seating charts are available on our Tickets page.
Please visit our Accessible Services page to learn about Accessible Seating and Relocation or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
Patriots: The majority of Gillette Stadium is occupied by New England Patriots Season Ticket Members. As such, there are no seat upgrades available for Patriots home games.

Revolution: To purchase New England Revolution Seat Upgrades, download the Revolution App for an iPhone or Android phone and select the Seat Upgrade button in the main menu. Select an upcoming game and register using your mobile phone number and email address. For more information, visit www.revolutionsoccer.net/matchday/seat-upgrades.
Review our Stadium Safety page for complete security policy information.

If you require security assistance or want to report inappropriate fan behavior, please text the word CONDUCT to 78247 or send a text to (508) 928-3838. All texts are monitored in real-time and senders will receive an acknowledgment of their text from the Security Command Center. Please note all texts are confidential.
Smoking is prohibited inside the stadium. This includes electric cigarettes.
Unfortunately, Gillette Stadium does not offer stadium tours.

We recommend that you visit The Hall at Patriot Place located in the NRG Plaza directly across from the Gillette Stadium Ticket Office and adjacent to the Patriots ProShop.
One of the best ways to assure against lost or stolen tickets is to utilize mobile ticketing via the Gillette Stadium app.

Patriots Season Ticket Members: Only the season ticket holder of record, with proper identification (driver’s license, passport, or State Identification card) can obtain the replacement ticket(s). On any ticket replacement, a $15 non-refundable processing fee will be charged at the time of replacement. If tickets are stolen, a police report must be filed with the agency having jurisdiction where the theft occurred. A copy of the police report must be presented to the Gillette Stadium Ticket Office prior to replacement ticket(s) being issued.

Revolution Season Ticket Members: Only the season ticket holder of record, with proper identification (driver’s license, passport, or State Identification card) can obtain the replacement ticket(s). If tickets are stolen, a police report must be filed with the agency having jurisdiction where the theft occurred. A copy of the police report must be presented to the Gillette Stadium Ticket Office prior to replacement ticket(s) being issued.

Concerts/Other Events: If you lost your ticket (or believe it has been stolen) to a Gillette Stadium event, you must return to the original point of sale (e.g., Ticketmaster) as only the originator of the sale will be able to assist you.
Launched in October of 2015 by the White House, Stop the Bleed is a national awareness campaign and a call to action. Stop the Bleed is intended to cultivate grassroots efforts that encourage bystanders to become trained, equipped, and empowered to help in a bleeding emergency before professional help arrives.

Gillette Stadium has become the first Stop the Bleed certified venue in the world with over 500 support staff members trained and blood control kits located throughout the property. For additional information please visit bleedingcontrol.org or watch PSA,.
For suite rentals and sales information, please contact VIP Sales at vipsales@patriots.com or (508) 384-4370.

T

Please visit our Parking page for complete Tailgating rules and regulations.
Please visit our Transportation page for information regarding taxi service to and from the stadium.
The official Patriots and Revolution team store, the ProShop, is located in the NRG Plaza outside the Patriot Place Gate in the northeast corner of the stadium.
Please visit our Tickets page for information regarding the Gillette Stadium Ticket Office.
Review the Gillette Stadium Ticket Terms & Conditions here.

U

Gillette Stadium is serviced by Uber. Please visit our Transportation page for more information.
For a complete list of what is and is not allowed inside the stadium, please visit our Bag Policy page.

V

For vegetarian food options, visit the Market Fresh Deli concession stands at sections 113 and 129. Or, the Tailgate Grill at sections 313 and 329. Note: open concession stands will vary per event.

W

Please visit our Accessible Services page to learn about Wheelchairs or call our ADA Coordinator at (508) 384-9191 / MassRelay (800) 439-2370.
Free public Wi-Fi is available throughout the stadium. Our Wi-Fi network name is “Gillette Stadium,” no password is required. Verizon customers will auto-connect.
Please visit our Tickets page for information regarding the Will Call and the Gillette Stadium Ticket Office.